Question 1

What is Expwave?

Accepted Answer

Expwave is more than a design firm; we're your dedicated design partner, seamlessly blending creativity and functionality. Based in the vibrant city of Bangalore, India, we extend our services to people worldwide. Specialising in crafting user-friendly interfaces, seamless user experiences, standout product designs, and offering comprehensive design training services, our vision is to spread impactful and sustainable designs globally for the betterment of human well-being. Join us on a journey where good design knows no boundaries and positively influences lives everywhere.

Question 2

What services does Expwave offer?

Accepted Answer

At Expwave, we're more than just a design destination; we're your strategic partner in bringing innovative designs to life. Offering a diverse range of services, including user interface and user experience design, product design, brand design, and specialised design training, we tailor our expertise to meet your unique needs. With a proven track record in industrial automation, fintech, banking, data security, tourism, crowdfunding, and wealth management, our seasoned team is prepared to tackle new challenges in any industry.

Beyond this, we provide boutique design services, collaborating closely with individuals and organisations. But that's not all — we're actively exploring ways to implement these designs through development models. As our engineering team takes shape, we're in the early stages, eager to surprise you with our capabilities. Together, let's transform your design concepts into a reality that goes beyond your expectations

Question 3

What locations does Expwave serve?

Accepted Answer

Expwave is currently focused on serving organisations across India, channelling our extensive experience to contribute to the growth of 'apna Bharat.' This approach allows us to provide maximum attention and tailored solutions to our Indian clientele. Excitingly, we've also expanded our horizons and are now actively seeking opportunities to serve clients globally. Our aim is to offer top-notch design solutions to businesses and individuals worldwide, transcending geographical boundaries. Whether you're based in India or anywhere around the globe, Expwave is ready to bring impactful design solutions to your doorstep.

Question 4

What is the team behind Expwave?

Accepted Answer

At Expwave, our strength lies in our vibrant and diverse team, a collective of skilled designers, strategists, and experts dedicated to excellence in every project. 
 • At the helm is Almas Tasneem, our visionary Founder and CEO, boasting a decade of global experience, particularly in managing cloud products and contributing to healthcare and fintech sectors.
 • Meet Abram, our Head of Design, with over a decade of expertise in fintech, industrial automation, and crowdfunding products. Armed with a robust educational background in organisational psychology and certifications in usability, user experience, service design, and agile development, Abraham has a track record of elevating design maturity levels swiftly.
 • Heading our technology front is Fatima, our Head of Technology, bringing over two decades of experience from various tech giants in India. Her commitment to making sustainable technology universally accessible in an economical manner propels Expwave's implementations. An acclaimed trainer in lean and agile design, Fatima is a driving force for innovation.
 • Prasanna Das, our Quality Assurance Manager, serves as the gatekeeper for anything reaching our users. Proficient in Java Selenium, Protractor, Webdriver, Appium, and API testing with Postman, Prasanna ensures our deliverables meet the highest standards.
 • Beyond these key figures, our team comprises a blend of diverse designers, engineers, and trainers, collectively contributing their unique skills and perspectives to make Expwave a hub of creativity and innovation.

Question 5

Why work with Expwave?

Accepted Answer

Our recent study with our existing clients highlights their appreciation for our unwavering commitment to excellence and our knack for crafting innovative, feasible, and time-bound ideas. These qualities define our approach, reflecting our dedication to delivering solutions that consistently exceed expectations.

Choosing Expwave is not just about a commitment to excellence; it's about experiencing the benefits of having your personalised startup consulting firm. Our end-to-end service empowers you to achieve beyond the capabilities of an in-house team.

• For startups, we offer a unique opportunity to explore uncharted territories, refine market fit, establish optimal pricing models, and swiftly test new ideas. Our custom-made services address challenges hindering product success.
 • Mid-sized to large organisations benefit from our expertise in handling experimental or time-bound projects with niche specialisations, allowing the primary team to focus on daily operations. Known for innovative solutions and a collaborative approach, we provide data-driven insights to propel project success.
 • We empower you to drive outcomes independently by passing on our teachings through comprehensive documentation. Our commitment extends beyond project completion, with ongoing support available whenever needed.
 • From handling cloud services to websites and IT activities, we secure repetitive tasks, allowing you to concentrate on your core business. 
 • We help assess the practice maturity of your teams, aiding in their improvement in execution, team management, collaboration, and turnaround times.
 • Our collaborative workshops establish brands, generate business ideas, and foster collaboration between teams.

At Expwave, we're more than a team; we're a confident and happy bunch. Working with us is not just about a project; it's about experiencing a journey that's truly worth it!

Question 6

What is Expwave's design philosophy?

Accepted Answer

At Expwave, our design philosophy is rooted in seamlessly blending aesthetics with functionality. Our dedicated team pushes the boundaries of creativity to deliver practical and impactful design solutions. We aspire to create solutions that stand the test of time, emphasizing sustainability and authenticity. Our commitment is to steer clear of dark patterns and prioritize legitimacy in our approach.

In a culture where 'Jugaad' is often celebrated, we aim to shift the narrative towards a more inclusive and scientifically-driven problem-solving approach. We recognize that design is a serious and scientific study, where decisions at the basic component level significantly impact users beyond mere expressions. Our approach involves a fast-paced, science and statistics-based design and development methodology, geared towards the greater good.

We're committed to building solutions that are not only inclusive, accessible, and usable but also affordable. Our vision is to bring design innovation to the forefront, challenging conventional norms and fostering a culture of responsible and impactful design.

Question 7

How does Expwave collaborate with clients throughout the design process?

Accepted Answer

We believe collaboration is the key to achieving higher order success in business, and we make sure to have regular open communication, feedback loops, and client involvement

"At Expwave, collaboration is at the core of our design process, ensuring our clients are integral participants in every stage of development. We customise collaboration frameworks unique to each client, identifying a single point of contact (POC) for streamlined communication, and encourage clients to do the same.

To enhance transparency and efficiency, we establish a steering committee that facilitates regular updates, addresses critical events, and mitigates bottlenecks, ensuring a close track of project progress. Utilising diverse communication channels, such as Slack, WhatsApp, Email, and Microsoft Teams, tailored to each client's preference, we ensure seamless interaction.

For project management, we leverage tools like ClickUp and JIRA, keeping all stakeholders informed about progress. We prioritise open communication above everything else.

Question 8

What methodologies are used for project management?

Accepted Answer

Our approach is versatile, and we adeptly apply multiple project management methodologies tailored to the unique needs of each client. Following in-depth discussions and assessments of goals and objectives, we determine the most suitable method. Common methodologies in our toolkit include the systematic step-by-step progression of Waterfall, the sprint-oriented approach of Scrum (a subset of Agile), and the efficiency-driven practices of Lean, DevOps, and Six Sigma. This adaptability ensures that our project management aligns seamlessly with the diverse requirements of our clients.

Expwave leverages industry-standard tools for management and communication, fostering efficient collaboration and transparency across the design and development spectrum.

Question 9

Are there testimonials from previous clients?

Accepted Answer

See Testimonials. Click on this link to find a collection of video and textual testimonials, providing insights into the experiences of clients who have benefited from our diverse solutions, including product design, brand design, and design training.

Our recent achievements speak volumes about the impact we've made:

• A creditline application witnessed a remarkable 120% increase in overall efficiency within just 6 months, resulting in a substantial 200% growth in Assets Under Management (AUM). Read testimony
 • In a dynamic e-commerce landscape, we successfully elevated a design team from Level 2 to Level 3 maturity in a swift 3-month timeframe. Read testimony
 • We played a pivotal role in sensitising senior leaders in a SaaS based infrastructure management platform, emphasising the significance of Scientific UX to drive business success. Read testimony

Explore these testimonials and let our recent portfolio speak for the tangible outcomes we consistently deliver.

Question 10

How does Expwave foster innovation and creativity within the team?

Accepted Answer

Expwave cultivates a dynamic environment that fuels innovation and creativity within our team, ensuring we stay at the forefront of design excellence.

Here's how we foster innovation:
 • Our deep user research goes beyond visible behaviour, delving into unobservable emotions, motivations, and blockers.
 • Utilising ecosystem modelling techniques, we meticulously identify every aspect of your target audience, providing us with a comprehensive understanding before crafting solutions.
 • Embracing an omnichannel strategy, we extend beyond mobile and laptop form factors to create solutions that transcend traditional boundaries.
 • Commitment to continuous learning keeps us abreast of evolving trends that impact both the present and near future.
 • Collaborative ideation sessions, design thinking workshops, and joint application development models form the bedrock of our innovation and creativity efforts.
 • Partnering with esteemed college professors and engaging international student interns allows us to bridge the gap between theoretical advancements and immediate practical applications.

At Expwave, innovation isn't just a buzzword; it's a fundamental aspect of our DNA, driving us to deliver cutting-edge solutions for our clients.

Question 11

What measures does Expwave take to ensure the quality of its design work?

Accepted Answer

Expwave ensures top-notch design quality through collaborative planning, iterative prototyping, and a user-centric approach. Our process involves thorough usability testing, compliance with industry standards, and continuous feedback loops with clients. Cross-functional collaboration and a dedicated quality control team guarantee designs meet predefined benchmarks. Comprehensive documentation accompanies deliverables, and a post-implementation review ensures alignment with goals. This streamlined approach ensures excellence in every design project.

Question 12

How does the organisation contribute to the broader design or tech community?

Accepted Answer

• Expwave actively enriches the broader design and tech community through diverse initiatives. Our regular newsletters share valuable insights, aiming to contribute knowledge for the betterment of humanity. As dedicated supporters of Figma and Adobe groups, we actively engage in testing modules and advocate for ongoing optimization. 
 • Maintaining an active presence on Medium, Twitter, and other platforms, we connect with our followers to both share our expertise and learn from the community. Through workshops, webinars, and meetups, we offer a platform for knowledge-sharing, emphasising insights, expertise, and best practices.
 • Beyond this, we foster talent development by providing internship programs and mentorship opportunities, guiding individuals in their career journey. Collaborating with educational institutions in India, we contribute to curriculum creation and resource provision, nurturing growth in design and technology education.
 • In our commitment to social responsibility, we undertake pro bono projects for non-profit organisations, leveraging our design and tech expertise to support community causes. Additionally, we prioritise sustainability within our organisation and endorse eco-friendly initiatives for a positive environmental impact. Explore our open internship opportunities and join us in creating a meaningful impact on the design and tech landscape.

Question 13

What is the pricing structure?

Accepted Answer

At Expwave, our pricing structure is customised for each project, taking into account factors such as scope, complexity, and deliverables. As every project is unique in terms of its goals, budget, and requirements, we don't follow a one-size-fits-all approach. For instance, the cost of hiring a Generalist UX designer with approximately 2 years of experience typically falls in the range of 1000 to 4000 INR. We offer flexible pricing models, including hourly rates and retainers, tailored to the specific needs of the job. Retainer models generally cost around 2.5 Lakh per month. Brand design, design maturity workshops, and training services have their own unique pricing structures, so we encourage you to reach out to us for detailed information. While we're in the process of establishing standard pricing for common project types, we're here to discuss your requirements and provide you with the most suitable pricing model for your project

Question 14

What are the commonly accepted modes of payment?

Accepted Answer

Expwave accepts payments through various modes, including credit cards, bank transfers, and other secure online payment methods, providing flexibility in payment options

Question 15

What does Expwave's product design service include?

Accepted Answer

With Expwave, You will discover tailored solutions that bring your ideas to life in the digital realm.

Our product design services include
 • UI/UX Design: Our expertise lies in crafting user interfaces and experiences that not only make sense but exceed expectations. We focus on designs that excel in usability and aesthetics.
 • User Research and Testing: Going beyond the basics, we specialise in in-depth research methods, including ecosystem research, ethnographic studies, market research, and controlled experiments to bring out the best in your product.
 • Interaction Design: From rapid prototyping to meticulous testing and refinement, our efficient design process ensures your prototype is ready for prime time. Test and tweak your product like a pro.
 • Persuasive Design: Our design goes beyond mere functionality. We incorporate persuasive design to positively influence user actions, creating products that serve and influence.

While our current focus is on digital product design, we're open to discussions about unique physical design ideas. Share your product ideas, and let's explore the possibilities together.

Question 16

How is the product design process at Expwave structured?

Accepted Answer

Our product design process is meticulously structured to guarantee efficiency and excellence in every phase. Here's a detailed breakdown:

• We kick off the process by delving deep into your project, gaining a comprehensive understanding of your goals, requirements, and overarching vision. This initial step sets the foundation for a tailored design approach.
 • Following the initial understanding, we move into the ideation phase. This involves brainstorming and conceptualising various design possibilities that align with your goals. Our team, akin to treasure hunters, explores creative avenues to bring innovative ideas to the forefront.
 • Once we've solidified key design concepts, we transition into the prototyping stage. Here, we craft tangible representations of the envisioned design. These prototypes serve as interactive models, allowing you to get a tangible feel for the design's functionality and aesthetics.
 • Iteration is a crucial aspect of our design philosophy. We subject the prototypes to rigorous testing, seeking feedback and insights from stakeholders and potential users. This iterative testing loop enables us to gather valuable data and refine the design based on real-world feedback.
 • Armed with insights from testing, we enter a phase of continuous refinement and optimization. Each iteration is a step closer to a design that not only meets but exceeds your expectations. This iterative approach ensures that the final product aligns seamlessly with your vision.
By structuring our product design process in this manner, we ensure a dynamic and adaptable approach. It allows us to navigate the intricacies of each project, fostering a collaborative and goal-oriented environment that consistently delivers outstanding design solutions.

Question 17

Can Expwave help with both physical and digital product design?

Accepted Answer

Expwave excels in both physical and digital product design. Whether you're launching a new tech gadget, a consumer product, or a digital application, we have the expertise to deliver exceptional design solutions.

Yes, Expwave has expertise in both physical and digital product design. Whether it's a tangible item or a digital solution, our team is equipped to handle diverse product design challenges.

While our current focus is on digital product design, we're open to discussions about unique physical design ideas. Share your product ideas, and let's explore the possibilities together.

Question 18

How do you ensure the usability of the designed product?

Accepted Answer

Usability is at the core of our design philosophy. Through user-centric approaches, extensive user research, and usability testing, we ensure that the designed product is not only visually appealing but also intuitive and user-friendly.

Usability is a key focus in our design process. We conduct user research, usability testing, and iterate on designs to ensure the final product provides a seamless and user-friendly experience.

Question 19

What industries does Expwave specialise in for product design?

Accepted Answer

Expwave specializes in a range of industries, including industrial automation, fintech, banking, tourism, crowdfunding, and wealth management. However, our versatile team is always excited to explore and adapt to new industries.

Expwave has experience across various industries, including but not limited to technology, healthcare, consumer goods, and industrial design.

Question 20

How is brand strategy developed at Expwave?

Accepted Answer

Our brand strategy development goes beyond logos. We delve deep into your brand's identity, defining strategic positioning, values, and key messages that resonate with your audience.

Question 21

Does Expwave only design logos, or do you offer complete brand identity services?

Accepted Answer

Expwave offers complete brand identity services, not limited to logo design. We curate color palettes, typography, visual elements, and brand photography to ensure a cohesive and impactful brand representation.

Question 22

Can Expwave redesign an existing brand identity?

Accepted Answer

Yes, Expwave can redesign an existing brand identity. Whether you're looking for a brand refresh or a complete overhaul, our team is skilled in transforming your brand to align with your evolving vision and goals.

Question 23

How can Expwave's brand design services benefit my business?

Accepted Answer

Expwave's brand design services can significantly benefit your business by creating a distinct and memorable brand identity. This contributes to increased brand recognition, customer trust, and a competitive edge in the market.

Question 24

What services does Expwave offer under brand design?

Accepted Answer

Expwave's brand design services cover a spectrum, including brand strategy, logo design, visual identity creation, brand guidelines development, and overall brand experience enhancement.

Question 25

How can I express interest in a specific training program?

Accepted Answer

Expressing interest is simple. You can visit our website and find the dedicated page for the training program or design service you are interested in. On that page, you'll discover detailed information and a form to register your interest promptly.

Alternatively, you can send us an email on contact@expwave.in,(mailto:support@expwave.in) specifying the type of training you are keen on, and share your contact details. Our team will promptly reach out to you for further discussions. Before finalising, we'll engage in a conversation to understand your requirements better, ensuring that the selected training aligns perfectly with your needs. This personalised approach ensures that your training journey with Expwave is tailored to your unique goals and aspirations.

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